The Journey.
It started out as something to kill time, while I had to wait for my Alevel results to be out. A friend of mine introduced Radiant Technologies to me. I thought this job was going to be a walk in th park, cuss I was quite confident of my English language and conversing skills. I thought 'I could use some pocket money' and th best part? My work place would just be a walking distance from my house. Sweet!
Interview:
There were so many people in my batch! 40 plus people can you believe it?? This is the most number of pple that have turned up for hiring till now. I was nervous of course. The first part of the interview was to write an essay of the 12 words they had been provided to us. And damn! The words were super un-linkable. Eg. Seashell, engineer. puzzle, zigzag, episode, brother, etc. See what I mean? Even then I managed to write up one, didn't really have a choice. After one hour of writing, we had Group Discussion (GD). All the nervous forty something of us were divided into two groups and our topic was 'Love marriage OR Arranged marriage?' I belonged to the arranged marriage half. No one spoke. I wanted this job and for that I knew I had to stand out. So I stood up and said ' I come from a very traditional family. My parents firmly believe in arranged marriage. They know us inside out, which is why I trust them more than myself, to choose someone suitable to hand over the tittle as- My husband.' Something along that line. It then sparked a fierce debate amongst the two opposites. While that was taking place, it became clear to me who were threats and who wasn't. To be honest, out of the forty, there seemed to many who had potential. Hmmm.. would I get in? OH YES I DID BABY!!! My name was announced first you know out the lucky 8 of us! #justsaying. And after that, there was still one more interview with the manager. Oh my godness~ Sucha lengthy process.
In between:
After that began an intense week of training. I learnt things I never knew. Websites, CMS, SEO, Static, Dynamic, E commerce, Catalog, Online reservation, Pitching, Callbacks, Pop ups, Disposal ETC. Took th test and all eight of us passed. We officially began taking calls in the sales floor on 18th July 2011. Boy it was hell scary! As ironic as it seems, what could be so scary in a phone call right? There's a fear of rejection. What if they don't listen to you, hang up and worst of all - gush out a whole lot of profanities? How to make sales like this??? I couldn't take a day of it. I was ready to not attend work the next day. But then I thought of th effort I had to make in the interview/training process. I thought 'Oh heck, one month is all I am going to do.' One became two. Two became three. Three became four and so on, till its almost a year now! For 5months I worked as a Trainee Sales Executive then I got promoted as a Fulfillment Specialist in Jan 2012. Yes I guess that is the highlight of my 'career' here in Radiant.
The Downs:
Countless times I wanted to give up. To resign. To leave this fuggin job and go back to my couch potato life. The pressures of this job was just getting to me. Everyone was making sales while I couldn't. I used to feel unbearably ashamed. Even seniors were puzzled and couldn't seem to find a fault I could work on. My friends resigned one by one, I felt lonely. The first time, they didn't let me go cuss we were low on employees. I swear I hated them at this point. Other times, by then I already had a soft spot for my team. I couldn't leave at a crucial stage so I stayed, for my team. In FS, I wasn't as good either. I felt like this job was not made for me. Other frustrations included working hours. It was extremely long. Days we made sale it was all good. On bad days, we had to stay for 1-2 hours extra! This was the manager's saying. It felt like we were being treated as kids and that was our punishment for not making sales. Salary was another main cause of discontent. It was never hardly distributed on time. It got not just me, but many of us to be devastated.
Th Ups:
The working environment here was such an amicable one. You meet tonnes of new people! This place has got me uncountable Dais (big brothers). Almost a year, it was inevitable I grew fond of my colleagues. We shared such joy when either of us performed and the misery when we were so desperate for sales/revenue. Many moments we had fun too! Radiant's 2nd anniversary at Cube, Cricket and soccer matches, Nisha mam's wedding. When I had participated in Miss Mongol 2012, everyone were extremely supportive!!! I never mentioned this, but I was overwhelmed by the support I had received. Cmon I thought no one would bother! All of us bonded, we really did. On happy days, Radiant truly felt like family. Even tho I alws longed for an extra day of rest, I used to feel extremely restless on that 'extra day'. Being here I have learnt how to deal w pressure, how to behave around authority, the importance of money. My conversing skills had developed too! Now, I know how an office works. Managers, HR, Admin, Team leaders, employees. Yes I know the hierarchy now.
Resignation:
I had great difficulty in breaking the news to my team leader. How was I suppose to tell him!! After a few days of procrastinating, I told him as casually as I possibly could. He refused initially but deep down, i knew he'd be supportive. Like he has always been since the first day. Cuss he knows I have to pursue my studies and the gravity of it. So I wrote the resignation letter stating I had to leave due to my academics. It felt weird this time cuss this time was final. This time, it was real. My heart felt heavy cuss it meant an end. An end to another amazing journey. I am everso grateful to Radiant for keeping me here and giving me the opportunities to grow. Not forgetting all the amazing people who took great care of me. With such committed people in the company, I am positive Radiant will flourish and prosper. I will miss this place so much and if we bump in the roads next time, please say Hi! Everyone, I bid farewell now. Have an everlasting journey in Radiant!!! Take care!
Love,
Numa (Sarah).
No comments:
Post a Comment